Webdesk Staff to User

You can set up the mapping via Webdesk>Setup>Staff to User.

All staff members who have been attached to (Staff Name) are shown on this screen.

(They are attached from the "Staff Assigned" area in Setup>Security>Users>Modify User.)

Please check off the staff member who represents this user. Only one staff member can be marked as representing the user.

Represent:  If checked, this staff member will be used to represent this user.

Access: If checked, this user will have full access to the staff member's calendar.