Getting Started with Emailing Through the Parent Portal

Modified on Thu, Jan 15 at 10:43 AM



This is a quick overview of the modules where you can send emails from within Genesis:

  • Parent Access>Setup>Users>Logon IDs: perform a search for accounts, once results appear, you can click "Email all users found by search" without checking them off. This will send to ALL accounts in your search results.
  • Parent Access>Setup>Users>Logon IDs: perform a search for accounts, once results appear, you may check them off, and click "Email Selected Users.
  • Parent Access>Maintenance: we have a "Mass Email Parent Access Users" tool (it would email ALL users. make sure you don't send out an email with the Password macro unless you really do want to reset every recipient's parent portal password etc.)
  • Student Data>Student List>Address Search: you can perform a search here for various contact types, and we have tools to send out an email (using your email client)

Does Genesis have an App?

Please review this article for more info.


Here are some resources to help you set up the alerts and notifications for events that come through Parent Portal Message Center:

Configuring Parent Module Notification Alerts

How to Mass Email a Specific Group of Users Through Parent Portal

How to Mass Email Parent Access Users and Mass Generate Parent Passwords

Parent Email Templates

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